Medlab is a state of the art clinical laboratory providing clinical toxicology, molecular, and pain management testing services within our Upstate New York community.
Medlab aspires to help community members maintain and improve their health, as well as prevent the spread of infectious disease. We support community healthcare providers in diagnosing and treating issues that prevent our neighbors from enjoying optimum health.
When you call Medlab, the phone is always answered by someone here in our lab - not a call center. If you have questions concerning results, you can speak directly with the lab technician who performed the test. Our experienced staff have each been with Medlab on average 10+ years; some for over 20 years.
At Medlab, we take pride in getting you accurate results, quickly. We typically turnaround results within 24 hours from time of receipt. Locally, our drivers pickup samples each morning, allowing you to receive results in the same day.
To keep things efficient and error-free, Medlab provides an easy to use, paperless, web portal for ordering and receiving results. Simply enter patient demographics and the desired tests, and drop the sample into our pickup box or mail. You'll have the results online within a day or two for most tests.
Medlab is focused on keeping your costs down and ensuring medical necessity for all of your testing. Our online portal will assist your staff in ordering only medical necessary tests - never adding additional screens or definitive tests without your knowledge. To further assist, our portal displays patient test history to further ensure excess testing is not performed.
Unique to our industry, Medlab can provide you with an onsite kiosk for ordering and specimen placement. Simply scan the bottle, find the patient, and select the desired tests from a preapproved list which you control. You can even specify who has permission to order specific tests.